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Support Information

The best way to contact us for support is thru the application Support Request. By using it after having the problem you want us to troubleshoot, we have all the information to begin the diagnostic.

Also, you can reach us :

Monday thru Friday: 9am - 9pm EST
by email at
by phone at + 1 [450] 970-1355 x201 for english or x211 for french.

For client who purchase 24/7 support, please refer to the support information in the portal.
Mercure Integration
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